Packlink PRO
Shipping platform with several carriers, batch labels and tracking.
Location documentedThe headquarters in Europe is documented with a source. Not a privacy seal.Madrid, SpainFree plan
Packlink PRO or Returnless?
Two Shipping apps from European providers, side by side, point by point.
| Packlink PRO | Returnless | |
|---|---|---|
| Free plan | Yes | No |
| Built for Shopify | Yes | No |
| Privacy researched | Yes | No |
| DPA with source | No | No |
| Hosting with source | Yes | No |
2 Apps compared
Returnless
Returns portal with rules, automatic refunds or store credit, and returns analytics.
Location documentedThe headquarters in Europe is documented with a source. Not a privacy seal.Eindhoven, Netherlands
Key facts
Price per listing
Packlink PRO
Free plan; Plus from 29 USD/month; Shipping costs extra
Returnless
From 105 USD/month
Provider
Packlink PRO
PacklinkMadrid, Spain
Returnless
ReturnlessEindhoven, Netherlands
Shopify rating
Packlink PRO
4.8 of 5 (941)
Returnless
No reviews yet
Support languages
Packlink PRONot confirmed
ReturnlessNot confirmed
Last checked
Packlink PRO
11/11/2026Documents checked
Returnless
11/11/2026Listing checked
Does it fit your store?
Worth a look if …
Packlink PRO
Stores that want to create labels across more than 30 national and international carriers without fixed costs.
Returnless
Returns portal with rules, automatic refunds or store credit, and returns analytics.
Check first
Packlink PRO
You pay per label. Plus (29 USD or €25 plus VAT a month) brings label discounts. Your customers' data goes to the carriers you choose.
ReturnlessNot assessed yet
Privacy check
Privacy policy
Packlink PRO
The statement names Auctane S.L.U. (Packlink) in Madrid as controller and the carriers as independent recipients.
Source for Packlink PROReturnlessNot researched
Data processing agreement (DPA)
Packlink PRONot documented
A data processing agreement is not linked on the privacy page; the support page on it could not be retrieved.
ReturnlessNot researched
Hosting & data transfers
Packlink PROEU where possible
According to the statement, data is stored in the EU where possible. For transfers outside the EU it names EU standard contractual clauses.
Source for Packlink PROReturnlessNot researched
Data access
Packlink PROCustomers & orders
According to the Shopify listing, the app reads customers' name, email, phone and address, IP and location, as well as orders and products.
Source for Packlink PROReturnlessNot researched
Export & exit
Packlink PRODeadline open
According to the statement, data is kept until the account is settled. It names no deadline after uninstalling.
Source for Packlink PROReturnlessNot researched
All apps in Shipping
Prices are snapshots, and a headquarters in Europe is not a GDPR seal. How I research