Good to know
Shipping apps create labels, write the tracking number into the order and handle returns, with their own rates or your contract with DHL, Post or GLS. Check that your countries are covered, what a label costs at your volume and which customer data goes to the carrier.
Do I need an app to ship with Shopify at all?
Shopify Shipping is not available in every country or with every carrier. If you ship with DHL, Austrian Post, GLS or several carriers, a shipping app is usually the simplest way to labels and tracking.
May I pass customers' email and phone number to the carrier?
You need name and delivery address for delivery. For email and phone number, for example for delivery notifications, you need a separate legal basis. Many stores therefore ask for it at checkout. Check in the app settings what it transfers by default.
What does a shipping app cost?
Many are free to install and earn on the labels. Calculate with your parcel volume: label fee, surcharges and any monthly plan make up the real price.