Packlink PRO
Shipping platform with several carriers, batch labels and tracking.
Location documentedThe headquarters in Europe is documented with a source. Not a privacy seal.Madrid, SpainFree plan
Packlink PRO or Sendcloud?
Two Shipping apps from European providers, side by side, point by point.
| Packlink PRO | Sendcloud | |
|---|---|---|
| Free plan | Yes | Yes |
| Built for Shopify | Yes | No |
| Privacy researched | Yes | Yes |
| DPA with source | No | Yes |
| Hosting with source | Yes | Yes |
2 Apps compared
Sendcloud
Shipping labels, carriers, tracking and returns from one central shipping platform.
Location documentedThe headquarters in Europe is documented with a source. Not a privacy seal.Eindhoven, NetherlandsFree plan
Key facts
Price per listing
Packlink PRO
Free plan; Plus from 29 USD/month; Shipping costs extra
Sendcloud
Free plan; Shipping and label fees extra
Provider
Packlink PRO
PacklinkMadrid, Spain
Sendcloud
SendcloudEindhoven, Netherlands
Shopify rating
Packlink PRO
4.8 of 5 (941)
Sendcloud
Not documented
Support languages
Packlink PRONot confirmed
SendcloudNot confirmed
Last checked
Packlink PRO
11/11/2026Documents checked
Sendcloud
26/10/2026Documents checked
Does it fit your store?
Worth a look if …
Packlink PRO
Stores that want to create labels across more than 30 national and international carriers without fixed costs.
Sendcloud
Stores that want to handle shipping labels, several carriers and returns in one place.
Check first
Packlink PRO
You pay per label. Plus (29 USD or €25 plus VAT a month) brings label discounts. Your customers' data goes to the carriers you choose.
Sendcloud
Shipping costs and possible per-label fees come on top of the plan. Check carrier and destination countries first.
Privacy check
Privacy policy
Packlink PRO
The statement names Auctane S.L.U. (Packlink) in Madrid as controller and the carriers as independent recipients.
Source for Packlink PROSendcloud
Privacy policy and a separate data processing agreement are publicly available.
Source for SendcloudData processing agreement (DPA)
Packlink PRONot documented
A data processing agreement is not linked on the privacy page; the support page on it could not be retrieved.
SendcloudPublic
Public data processing addendum with rules on subprocessors and international transfers.
Source for SendcloudHosting & data transfers
Packlink PROEU where possible
According to the statement, data is stored in the EU where possible. For transfers outside the EU it names EU standard contractual clauses.
Source for Packlink PROSendcloudTransfer possible
Exclusive EU hosting not confirmed. The DPA allows international transfers under conditions.
Source for SendcloudData access
Packlink PROCustomers & orders
According to the Shopify listing, the app reads customers' name, email, phone and address, IP and location, as well as orders and products.
Source for Packlink PROSendcloudRecipient data
Shipping needs recipient and order data. Check the exact permissions in the install dialog.
Export & exit
Packlink PRODeadline open
According to the statement, data is kept until the account is settled. It names no deadline after uninstalling.
Source for Packlink PROSendcloudClarify deadline
Return and deletion of data are covered in the DPA; clarify export format and deadlines for your own contract.
Source for SendcloudAll apps in Shipping
Prices are snapshots, and a headquarters in Europe is not a GDPR seal. How I research