Returnless
Returns portal with rules, automatic refunds or store credit, and returns analytics.
Two Shipping apps from European providers, side by side, point by point.
| Returnless | Sendcloud | |
|---|---|---|
| Free plan | No | Yes |
| Built for Shopify | No | No |
| Privacy researched | No | Yes |
| DPA with source | No | Yes |
| Hosting with source | No | Yes |
2 Apps compared
Returns portal with rules, automatic refunds or store credit, and returns analytics.
Shipping labels, carriers, tracking and returns from one central shipping platform.
From 105 USD/month
Free plan; Shipping and label fees extra
ReturnlessEindhoven, Netherlands
SendcloudEindhoven, Netherlands
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Not documented
11/11/2026Listing checked
26/10/2026Documents checked
Returns portal with rules, automatic refunds or store credit, and returns analytics.
Stores that want to handle shipping labels, several carriers and returns in one place.
Shipping costs and possible per-label fees come on top of the plan. Check carrier and destination countries first.
Privacy policy and a separate data processing agreement are publicly available.
Source for SendcloudPublic data processing addendum with rules on subprocessors and international transfers.
Source for SendcloudExclusive EU hosting not confirmed. The DPA allows international transfers under conditions.
Source for SendcloudShipping needs recipient and order data. Check the exact permissions in the install dialog.
Return and deletion of data are covered in the DPA; clarify export format and deadlines for your own contract.
Source for SendcloudPrices are snapshots, and a headquarters in Europe is not a GDPR seal. How I research