Trustpilot
Collect and manage Trustpilot reviews and show them in the store through app blocks.
Location documentedThe headquarters in Europe is documented with a source. Not a privacy seal.Copenhagen, DenmarkFree plan
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Key facts
Price per listing
Trustpilot
Free plan; Starter from 1,188 USD/year
Provider
Trustpilot
TrustpilotCopenhagen, Denmark
Shopify rating
Trustpilot
3.7 of 5 (65)
Support languages
TrustpilotNot confirmed
Last checked
Trustpilot
11/11/2026Documents checked
Does it fit your store?
Worth a look if …
Trustpilot
Stores that want to collect reviews on Trustpilot and show them in the store. Free up to 50 invitations a month.
Check first
Trustpilot
Paid plans are billed yearly, Starter from 1,188 USD/year. For invitations, Trustpilot receives your customers' name, email and order number.
Privacy check
Privacy policy
Trustpilot
The statement (version 14.2, January 2026) names Trustpilot A/S in Copenhagen.
Source for TrustpilotData processing agreement (DPA)
TrustpilotPublic
Public DPA (version 8.0, October 2026): you are the controller, Trustpilot is the processor.
Source for TrustpilotHosting & data transfers
TrustpilotEU and USA
The subprocessor list names AWS and Google Cloud in Ireland as well as Sendgrid, ClickHouse and Trustpilot Inc. in the USA.
Source for TrustpilotData access
TrustpilotCustomers & orders
According to the Shopify listing, the app reads customers' name and email, IP and location, as well as orders and products.
Source for TrustpilotExport & exit
TrustpilotUp to 2 years
According to the DPA, BCC emails are kept for 30 days and other data for up to 2 years, then deleted or anonymised. Exporting reviews is not described there.
Source for TrustpilotAll apps in Marketing & sales
Prices are snapshots, and a headquarters in Europe is not a GDPR seal. How I research